Welcome to M1R1 Support


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M1R1’s goal is to deliver on the promise of your technology investment to empower you with world-class Maintenance and Rental software and customer support needed to manage your operations and achieve your enterprise goals.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address and SLA is required to submit a ticket.